shipment policy
**Shipping Policy**
Thank you for choosing to shop with us at Dedun.co. We're delighted to offer you a selection of exquisite Sri Lankan art and craft items. To ensure your shopping experience is seamless and enjoyable, we have outlined our shipping policy below:
**1. Shipping Destinations:**
We ship our products from the United Kingdom to all countries within Europe.
**2. Processing Time:**
Orders are typically processed and dispatched within 1-3 business days after payment confirmation. However, during peak seasons or holidays, processing times may vary. Rest assured, we strive to get your order to you as quickly as possible.
**3. Shipping Methods:**
We offer various shipping methods to accommodate your preferences and delivery needs. Standard shipping is our default option, but expedited shipping services are also available for those who require faster delivery.
**4. Shipping Costs:**
Shipping costs are calculated based on the weight of your order and the destination country. During the checkout process, you will be provided with accurate shipping costs before finalizing your purchase.
**5. Estimated Delivery Times:**
Delivery times vary depending on the shipping method chosen and the destination country. Generally, standard shipping within Europe takes approximately 5-10 business days. Expedited shipping options are available for faster delivery times.
**6. Tracking Information:**
Once your order has been dispatched, you will receive a confirmation email along with a tracking number. This tracking number allows you to monitor the progress of your shipment until it reaches its destination.
**7. Customs and Import Duties:**
Please note that international orders may be subject to customs clearance procedures and import duties, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict their amount. Customs policies vary widely from country to country, so we recommend contacting your local customs office for further information.
**8. Shipping Restrictions:**
While we strive to deliver our products to as many customers as possible, there may be certain restrictions on shipping to specific countries or regions due to legal or logistical reasons. If you encounter any issues with shipping to your desired destination, please contact our customer service team for assistance.
**9. Shipping Updates and Support:**
If you have any questions or concerns regarding your shipment, our customer service team is here to help. Feel free to reach out to us via email or through our website's contact form, and we'll be happy to provide you with any necessary assistance or updates regarding your order.
**10. Returns and Exchanges:**
For information regarding returns and exchanges, please refer to our Returns Policy page.
**11. Contact Information:**
If you have any further questions or require additional assistance, please don't hesitate to contact us:
Email: slrainbowholdings@gmail.com
Phone: +447441345622
By placing an order with us, you agree to abide by the terms and conditions outlined in this shipping policy. We appreciate your business and look forward to serving you again in the future.
Warm regards
Dedun Art and Craft Site Team
your vibrant online marketplace celebrating the essence of local artisanship and creativity! At DEDUN.CO, we curate a diverse collection of art and craft sourced directly from talented local vendors, ensuring each piece carries a unique story and cultural flair.But that's not all – we're on a mission to ignite community prosperity. With every purchase made on our platform, a portion of the proceeds goes directly back into fueling local markets and initiatives, fostering growth and enhancing the well-being of our communities.Explore our handpicked selection, where every purchase becomes a catalyst for positive change. Join us in supporting local talent, building vibrant communities, and nurturing collective well-being, one masterpiece at a time.
your vibrant online marketplace celebrating the essence of local artisanship and creativity! At DEDUN.CO, we curate a diverse collection of art and craft sourced directly from talented local vendors, ensuring each piece carries a unique story and cultural flair.But that's not all – we're on a mission to ignite community prosperity. With every purchase made on our platform, a portion of the proceeds goes directly back into fueling local markets and initiatives, fostering growth and enhancing the well-being of our communities.Explore our handpicked selection, where every purchase becomes a catalyst for positive change. Join us in supporting local talent, building vibrant communities, and nurturing collective well-being, one masterpiece at a time.
your vibrant online marketplace celebrating the essence of local artisanship and creativity! At DEDUN.CO, we curate a diverse collection of art and craft sourced directly from talented local vendors, ensuring each piece carries a unique story and cultural flair.But that's not all – we're on a mission to ignite community prosperity. With every purchase made on our platform, a portion of the proceeds goes directly back into fueling local markets and initiatives, fostering growth and enhancing the well-being of our communities.Explore our handpicked selection, where every purchase becomes a catalyst for positive change. Join us in supporting local talent, building vibrant communities, and nurturing collective well-being, one masterpiece at a time.
your vibrant online marketplace celebrating the essence of local artisanship and creativity! At DEDUN.CO, we curate a diverse collection of art and craft sourced directly from talented local vendors, ensuring each piece carries a unique story and cultural flair.But that's not all – we're on a mission to ignite community prosperity. With every purchase made on our platform, a portion of the proceeds goes directly back into fueling local markets and initiatives, fostering growth and enhancing the well-being of our communities.Explore our handpicked selection, where every purchase becomes a catalyst for positive change. Join us in supporting local talent, building vibrant communities, and nurturing collective well-being, one masterpiece at a time.